Once in the order, the property information tab is automatically displayed so you can quickly gather information about the order.


Should you prefer to decline a new order request, you can do so via the Decline button. To decline an order that has been assigned to you, you can either access the order via a link in the email you received, or log into your account and click on the order within the order list to open it. Choose the Decline option located on the right-hand side of the screen.


The Decline screen will require you to enter a Reason as well as a Comment.



There are preset Reasons listed in the dropdown menu. Select the most relevant option.



Enter a Comment related to the Reason you chose in the text field and select the Decline Order button at the bottom.



This will remove the order from your queue and will send a notification to the lender that the order has been declined.