There may be times when your lender may request a price decrease from you. Because lenders cannot perform a price decrease without the appraiser’s approval, you can choose to approve or reject a price decrease.


If a lender requests a price decrease, you will be sent an email notification of the request. When you access the order, click the option for Approve/Decline Price Change.



You can assess whether or not the new price is warranted and respond to the request appropriately by either selecting the Decline Price Change or Accept Price Change options. If you accept the price decrease, the amount will automatically be adjusted. If you decline the price change, your lender will be notified, and you can use the messaging feature to communicate with your lender to come to an alternate solution.