Appraiser Help Center

New: Appraisers Can Now Place Verisite Orders Directly to Homeowners
To help you stay safe and healthy through social distancing, we are offering appraisers like you the ability to order our Verisite product directly from homeowners.  Verisite is a mobile app that helps homeowners (and appraisers – or anyone with the app installed) collect interior property data for you, gathering the information you need to help complete your orders.  Face-to-face contact is eliminated, allowing you to maintain social distance while placing the order to the homeowner’s mobile device. 
  
With the Verisite app on their mobile device, the homeowner collects property data (interior pictures, textual descriptions) and provides it back to you for review and assistance in developing your appraisal reports as needed. Our goal is to make Verisite a direct resource for you, making it easier and safer to develop your reports for your clients.

The only requirement to Verisite usage is that the homeowner (or person you are requesting the interior site information from) has a web-connected mobile device: smartphone or iPad.

Verisite Provides Features You Can’t Get Anywhere Else:

• Verisite makes sure the homeowner data is true and not fraudulent, protecting your reputation and your business.
• Geo-location to ensure the photos are of the property you are requesting.
• Geo-located photos are plotted on the subject property map to eliminate fraud.
• 2 years’ worth of usage in the lending industry with a premium feature-set to prove it.
• Coming Soon: 3D room depth verification to make sure the pictures are of actual rooms, and not pictures out of a magazine.

 
How Verisite Works
When you place a Verisite order, a text and email will be sent to the homeowner. They will be prompted to install the Verisite mobile app from either the Apple App Store or Google Play. Once installed, the Verisite app instructs them on what photos and information is needed. It takes them step-by-step through the interior inspection process to help you.

With Verisite, you can expect to get interior photos and descriptions of the following property features:

• Living Room
  • Full Room
  • 2 additional pictures
• Kitchen
  • Full room including all appliances in view
  • 2 additional pictures of kitchen
• Family Room
  • Full Room
  • 2 additional pictures
• Master Bedroom/Bathroom
  • Capture full room
  • Capture full bathroom
  • 2 additional pictures
• Bedrooms
  • Single photo of all other bedrooms
• Bathrooms
  • Single photo of all other bathrooms
• Other Areas
  • Photos of all other rooms as they apply to the interior, including:
    • Dining Room
    • Office
    • Den
    • Laundry room
  • Describe additional rooms pictured
• Basement
  • Capture full room
  • 2 additional pictures
• Garage
  • Capture full space
  • 2 additional pictures

If a homeowner sends you the wrong picture, a blurry picture, or doesn’t complete the assignment you asked for, you can message them to retake photos or clarify specific information to enable you to develop the most current, most complete report for your client.

When a homeowner’s job is complete, you will be notified via email – sent to your Appraisal Firewall profile email. The email contains links to the completed Verisite Photo Report and the data you requested. You can download the pictures and descriptions to aid in the completion of your report.

There is no setup required on your part: you can simply login to Appraisal Firewall, click the Verisite button from the menu at left, fill out the fields, and send the order to the mobile phone number that was entered.

The health and safety of everyone is paramount to us. Get started ordering Verisite today.

Questions? Contact our Customer Service department at (800)452-1174 option 3, or AppraisalFirewall@SharperLending.com